Ask Thomas the Tech - Submit Your Question

"Ask Thomas the Tech" is a great way to get an answer to your ductless air conditioner problem or concern. Please send us a general question and our expert technicians may print your question and response on the following Friday.

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Customer First Name:*
Customer Last Initial:*
Product Style:
Model Number:
BTU Size:
Product Type (please check all that apply):  
Cool Only:
Heat Pump:
Electric Heat:
Describe The Problem:*